| 1) | What if I need an order cleaned the same day? |
| Customer may use our convenient storefronts for all RUSH orders.
Orders dropped off at storefronts by 9 AM, will be ready at storefront locations by 5 PM the next business day (Mon-Fri). |
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| 2) | Who is my contact if I have a question? |
| For all of your questions and concerns please feel free to call us
at 322-FREE (3733) |
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| 3) | What if I have a special instruction for a specific garment? |
| Simply safety pin a note to the specific garment(s) along with your message or instructions. | |
| 4) | How do I pay for my cleaning? |
| Each month we will bill your credit card or send you a statement.
Route drivers do not accept payment of any kind. |
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| 5) | Do I have to be present when my order is picked up or delivered? |
| No, orders will be picked up and delivered to the area designated by the customer. Area must be accessible from 8 AM to 6 PM. | |
| 6) | Is Roadrunner Cleaners insured to transport my cloths? |
| Yes, we are licensed and bonded. | |
| 7) | Do I pay higher prices for the pick-up and delivery service? |
| No, same prices as our storefront. Pick-up and delivery is Always Free! | |
| 8) | What if I'm not satisfied with my cleaned garment? |
| We are committed to being the best. If you are not satisfied with your garment, we will re-clean that garment at no charge. Satisfaction Guaranteed! | |